Author: EveryRivian

  • Rivian Service Center – Dallas – Texas

    2512 Hawes Ave.
    Dallas, TX 75235

    Service Phone:

  • Rivian Service Center – Austin – Texas

    622 Morrow St.
    Austin, TX 78752

    Service Phone:
    (855)748-4265

  • Rivian Service Center – Memphis – Tennessee

    6936 Appling Farms Pkwy
    Memphis, TN 38133

    Service Phone:

  • Rivian Service Center – Chelsea – Massachusetts

    25 Griffin Way
    Chelsea, MA 02150

    Service Phone:

  • Rivian Service Center – Atlanta – Georgia

    2333 Defoor Hills Rd NW
    Atlanta, GA 30318

    Service Phone:

  • Rivian Service Center – Miami – Florida

    6955 NW 52nd St.
    Miami, FL 33166

    Service Phone:

  • How to control Rivian R1T and R1S using Alexa

    Overview and Setup:

    Alexa supports basic vehicle controls and media, even if you don’t have an Amazon account. Choose the Try Alexa option on the center display during vehicle onboarding and agree to the Terms and Conditions to sample
    preview mode.

    Activate Alexa to use your voice to control nearly anything managed by the center display. For a fully personalized experience and more Alexa capabilities, log into your Amazon account by following these steps on the center display:

    1. Go to Settings

    2. Choose Apps

    3. Choose Alexa

    NOTE:
    Your car must be parked and be connected to the internet in order to go through the sign-in process.

    Once logged in, you can do the following by using Alexa:
    – Access your calendar
    – Call contacts by name
    – Communicate with any Alexa home device

    Call on Alexa by saying the wake word, “Alexa.” A bar shows up below the status bar on the center display when
    Alexa is active, indicating whether Alexa is listening, thinking, or speaking.

    NOTES:
    – You can sign out of your Amazon account at any time through the Settings menu on the center display.
    – Visit Amazon’s websites to learn more about how Alexa uses your personal information:
    www.amazon.com/alexaterms
    www.amazon.com/privacy

    OPT OUT
    You can choose not to use Alexa by remaining signed out and not enabling preview mode through Try Alexa.


    Disable Wake Word:

    Alexa is the only supported voice service in Rivian vehicles. You can disable the wake word, “Alexa” by the following ways on the center display:

    – Open the Alexa panel by choosing the Alexa icon at the top left of the status bar.
    – Go to the Settings > Apps > Alexa menu.

    Once the wake word is disabled, you can speak a command by long-pressing the left thumb control on the steering wheel.

    If the wake word is enabled, you will see the active Alexa icon at the top left of the status bar on the center display. If disabled, you will see the mute icon .

    Things You Can Ask Alexa

    You can ask Alexa to perform a variety of commands, including the following:

    Car Controls:
    “Alexa, open/close the hood/front trunk.”
    “Alexa, open/close the charge door.”
    “Alexa, open the tailgate.”
    “Alexa, turn on/off the rear light.”
    “Alexa, turn on/off the front reading light.”
    “Alexa, set the screen brightness to low/medium/high.”
    “Alexa, turn on/off the ambient light/lighting.”
    “Alexa, set the ambient light/lighting to low/medium/max.”

    Climate and Comfort:
    “Alexa, set the temperature to 70.”
    “Alexa, set the driver/passenger temperature to 70.”
    “Alexa, turn on/off the air conditioning.”
    “Alexa, turn on/off the steering wheel heat.”
    “Alexa, turn on/off the driver’s/passenger’s seat heat.”
    “Alexa, set the driver’s/passenger’s seat heat to low/medium/high.”
    “Alexa, turn on/off climate sync.”
    “Alexa, turn on/off the front/rear defrost.”
    “Alexa, turn on/off air recirculation.”
    “Alexa, set the temperature to low/min/medium/max/high.”
    “Alexa, turn on/off the fan.”
    “Alexa, set the fan to min/medium/max.”
    “Alexa, turn on/off the vents.”
    “Alexa, turn on/off the driver/passenger vent.”
    “Alexa, set the front/rear vents to floor/body.”

    Media and Music:
    “Alexa, mute/unmute/pause/resume.”
    “Alexa, turn up/down volume.”
    “Alexa, play music.”
    “Alexa, play on Spotify.”
    “Alexa, play Amazon Music/Spotify/iHeart
    Radio/Deezer/Kindle/Audible/TuneIn/Pandora/SiriusXM.”

    Navigation and Charging:
    “Alexa, navigate to SFO.”
    “Alexa, search nearby coffee shop.”
    “Alexa, search nearby charging stations.”
    “Alexa, what’s my ETA?”

    Phone and Communication:
    “Alexa, call Mom.”
    “Alexa, hang up.”
    Alexa Skills “Alexa, what’s the weather?”
    “Alexa, set a timer/alarm.”
    “Alexa, who’s Tony Stark?”
    “Alexa, play Song Quiz.”

    Personal Assistance:
    “Alexa, add to my reminder.”
    “Alexa, add to my shopping list.”
    “Alexa, add to my to-do list.”
    “Alexa, add to my calendar.”

    NOTES:
    – For safety reasons, some commands require your vehicle to be parked.
    – Certain commands require you to be logged in to your Alexa account.

    Alexa constantly learns new commands. Go to the Alexa icon at the top left of the status bar in the center display and choose More things to try for phrases that you can try with Alexa. Cycle through different category features to learn about Alexa’s capabilities and recognized commands.

  • How to Control Garage Door from Rivian R1T and R1S


    ADD A GARAGE:

    Use the Add a Garage feature to pair an installed garage door opener with the vehicle. To complete the process, you will need the garage door remote.

    1. Park near and in front of the garage (not under the door).
    2. In the vehicle center display, choose the Garages button in the status bar at the top of the screen.
    3. In the Garages panel, choose Add a Garage.
    4. Follow the instructions on the screen to add the garage.

      NOTE:
      For some garage pairings you may need the following:
      Access to the installed garage door opener hardware unit
      Another person to assist you
      You can pair up to 16 garages with a vehicle.


    OPEN OR CLOSE A GARAGE DOOR:

    1. Choose the Garages button in the status bar at the top of the screen.
    2. In the Garages panel, choose the name of the desired garage door. The door opens or closes.


    RENAME A GARAGE:

    1. In the vehicle center display, choose the Garages button in the status bar at the top of the screen.
    2. In the Garages panel, choose the More button to the right of the garage name.
    3. Select Change Name.
    4. Use the keyboard to enter a new name for the garage.


    DELETE A GARAGE:

    1. In the vehicle center display, choose the Garages button in the status bar at the top of the screen.
    2. In the Garages panel, choose the More button to the right of the garage name.
    3. Select Remove to delete the garage.
  • How to Control Mirrors on Rivian R1T and R1S

    Side Mirrors

    USER PROFILE SETUP
    Each user profile can store mirror preferences such as auto-tint, mirror position, automatic folding, and automatic unfolding from the center display. When the car is unlocked from the outside, the side and rear mirrors will adjust according to the user profile.

    ADJUST THE SIDE MIRRORS

    1. Tap the Rivian Account on the center display and choose Adjust Mirrors.
    2. Use the thumb control and thumb control buttons on the steering wheel to tilt the mirror up, down, left, or right.
    3. Save the mirror position to the user profile on the center display or restore the previous position.

      NOTE
      The Restore button on the center display will return the side mirrors back to the previous position.

    SIDE MIRROR FEATURES
    Automatically Fold Side Mirrors
    The side mirrors automatically fold and unfold based on user preferences when you approach with a key. Enable or disable automatic folding and unfolding from the center display. If automatic folding is enabled, the side mirrors fold when the vehicle locks.

    NOTE
    Side mirrors automatically unfold if you drive above 15 mph (25 km/h) even if automatic unfolding is disabled.

    Manually Fold Side Mirrors
    Fold or unfold the side mirrors manually through the center display to override automatic folding. Use this feature when you want to control mirror behavior in situations such as in tight parking spaces or driving off-road.

    CAUTION
    You can damage the side mirrors if they unfold in a tight space.
    If the Side Mirror auto-unfolding feature is turned on in Settings, the side mirrors will unfold automatically when you approach the vehicle with a key. If you want to control the mirror unfolding behavior in tight parking spaces, ensure that this feature is turned off. You can fold and unfold mirrors through the Access and Security screen in the center display.

    Tint Control
    Side mirrors will tint automatically at night based on the ambient lighting sensors in the rearview mirror. This can be enabled and disabled from the center display. Side mirrors tint when the rearview mirror senses more light from the rear of the vehicle.

    NOTE
    The side mirrors will not tint when the vehicle is in Reverse or Park.

    Defrost
    You can defrost the side mirrors using the climate control system.

    Entry Lights
    The entry lights illuminate the area underneath the side mirrors. You can enable or disable the entry lights settings from the center display. The entry lights setting turns the lights on when any door opens. The lighting sequences setting turns the entry lights on when the car unlocks with proximity. Entry lights activate or deactivate when you open any door or based on your proximity.
    If passive entry is enabled, the entry lights will turn on when you approach the car. If it’s disabled, the entry lights will turn on when you open any door.

    Rearview Mirror

    MOVE REARVIEW MIRROR
    The rearview mirror can be manually adjusted.

    TINT CONTROL
    The rearview mirror will tint automatically based on the ambient lighting. The rearview mirror will not tint when the car is in Park or in Reverse.

    CAUTION
    Don’t spray liquid directly on the rearview mirror. The electronics inside shouldn’t get wet. To clean the rearview mirror, spray cleaning liquid on a cloth and wipe the mirror down.